At Ormea Studio, each piece is carefully prepared and shipped with attention to detail to ensure a smooth delivery experience.

1. Order Processing Time

All products are made to order.

Orders are processed within 2–5 business days before shipment.
Please note that processing times may vary slightly during peak periods.

You will receive a confirmation email once your order has been shipped.

2. Shipping Destinations

We currently ship to:

• Europe

• United Kingdom

• United States

• Selected international destinations

If your country is not available at checkout, please contact us before placing your order.

3. Delivery Times

Estimated delivery times after dispatch:

• Europe: 3–7 business days

• United Kingdom: 4–8 business days

• United States & International: 7–14 business days

These delivery times are estimates and may vary due to carrier delays, customs processing, or external factors beyond our control.

4. Shipping Costs

Shipping costs are calculated at checkout based on:

• Delivery location

• Order size and weight

All shipping fees are clearly displayed before payment.

5. Customs & Import Duties

For international orders, customs duties, taxes, or import fees may apply depending on your country.
These charges are the responsibility of the customer and are determined by local authorities.

6. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email including a tracking number, allowing you to follow your delivery.

7. Delays & Liability

While we do our best to ensure timely delivery, Ormea Studio cannot be held responsible for delays caused by:

• Shipping carriers

• Customs clearance

• Force majeure or unforeseen circumstances

8. Damaged or Lost Packages

If your order arrives damaged, or if you experience a delivery issue, please contact us within 48 hours of delivery, including photos if applicable.

We will review the situation and propose an appropriate solution.

9. Contact

For any shipping-related questions, please contact us:

Email: contact@ormeastudio.com
WhatsApp: via our website contact link

Shipping Policy